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Installation and Repair (I&R) Technician

Installation and Repair (I&R) Technician

          The I&R technician is responsible for installation and repair of DSL based services at designated customer homes and/or businesses.  This project primarily involves upgrades of new and existing services (modem swaps, line conditioning, inside wiring and related activities).

Start Date – Feb 1st 2017 or before

End Date – Estimated Dec 2017

If you have telecom I&R (Copper) experience – Apply Now!!!!

Job Duties:

  • Receiving work assignments from client representatives, other designated supervisory personnel, or by electronic terminal.
  • Performing operations in connection with the installation/maintenance of copper based services.
  • Installing, repairing and maintaining inside cables, wires and plug-in equipment to connect telecommunication systems and equipment.
  • Reading and interpreting facilities plats, and/or vendor specification documents for the purpose of locating, and repairing copper based services.
  • Using test equipment for installing and repairing copper based services.
  • Promoting the sale of client services and products.
  • Making face-to-face customer contacts while communicating with customers before, during, and after the work operation.
  • Identifying and meeting individual customer requirements on provisioning and/or repair orders.
  • Completing all related administrative paperwork to include, but not limited to, daily time sheets or submittal of work completed.

Basic Requirements:

  • Must have own truck, tools, and ladder
  • Ability to remove ladder from truck, carry, raise, climb and descend ladder and replace ladder on truck.
  • Be willing to work any days and any hours, outdoors in any type of weather.
  • Follow established safety practices and guidelines.
  • Adhere to strict regulations and procedures for the security of property.

Required Skills:

  • Must work well with little supervision
  • Ability to work independent or in a team environment
  • Must have strong communication skills
  • Ability to communicate effectively and appropriately when dealing with clients
  • Ability to follow direction and meet performance objectives

 

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